Rony Post LTD,  VAT 517079752, Israel

Privacy Policy
This Privacy Policy (hereinafter referred to as the “Policy”) is an integral part of the Terms of Service. The terms and concepts used in this Policy are similar to the terms and concepts used in the text of the Terms of Service.
The Policy applies to any services offered and/or provided by the Service Provider through the website https://ronypost.com.
The Policy applies to all Customers of the Service Provider, Users of the official website, and other individuals using the functionalities of the official website. This includes, but is not limited to, the following categories:
• Customers;
• Senders;
• Recipients;
• Individuals submitting service requests on the official website;
• Partners of the Service Provider, including their employees.

Using the functionalities of the website, ordering services from the Service Provider, submitting a request on the website, or performing other actions indicating the ordering of services from the Service Provider constitutes unconditional acceptance of this Policy and the conditions outlined herein regarding the processing of personal data by the aforementioned individuals.
If the individuals mentioned above refuse to comply with the conditions of this Policy, they are required to refrain from using the functionalities of the website and/or discontinue using the website.

  1. Personal Data Processed by the Service Provider

1.1. Personal data refers to any identifiable information (including personal data and other personal information) received by the Service Provider from the User while using the website and/or its functionalities and/or when ordering services from the Service Provider. This information may be used to contact the User online or through other means.
1.2. Personal data includes any information related to an identified or identifiable natural person based on one or more factors determining their physical, physiological, mental, economic, cultural, or social characteristics.
1.3. Personal data is provided by the User exclusively on a voluntary basis and with their consent.
1.4. Categories of personal data include:
• Contact information of individuals and representatives of legal entities (e.g., name, company name, address, email address, phone or fax number);
• Information about the parcel (e.g., contact details of the Sender and Recipient, address, email address, phone number, signature on the delivery confirmation document, information about the parcel’s contents);
• Data for identity verification;
• Names, addresses, emails, and phone numbers of third parties necessary for providing the services;
• User’s name, password, and other authentication data used to access the website;
• Automatically provided data (IP address, cookies, browser information, software, and other similar data);
• Geographical location of the mobile device when using certain application features;
• Payment information (card details, billing address, bank details);
• Taxpayer identification number (if required);
• Other personal information necessary for obtaining services.
1.5. The Service Provider may also receive personal information about Users during the provision of services. Such information may come from third parties, including databases, social networks, analysts, and marketers.
1.6. If the Service Provider handles the receipt or delivery of parcels or provides other services, it may collect data on the User’s actual location.

  1. Purposes of Collecting and Processing Personal Data

2.1. Users’ personal data is processed by the Service Provider in ways, to the extent, and within the limits necessary for providing services to them.
2.2. Personal data is processed by the Service Provider for the following purposes:

  1. Registration of Users;
  2. Ensuring the operation of the website and the provision of services by the Service Provider;
  3. Identifying the User when accessing the website;
  4. Receiving, delivering, and tracking parcels;
  5. Fulfilling the terms of contracts concluded between Users and the Service Provider, including providing third parties with contact details and documents containing personal data, if stipulated by the contract;
  6. Processing and receiving payments;
  7. Conducting market research and collecting statistical data;
  8. Offering services that the Service Provider believes may interest the User;
  9. Promoting the website for advertising and marketing purposes through social networks (e.g., Facebook, Twitter, Instagram);
  10. Sending information to the User’s contacts upon their request;
  11. Improving the functionalities of the website, including its ease of use;
  12. Sending informational notifications to Users.
  1. Making changes to the User’s account, if necessary (e.g., password recovery in case of loss);
    14. Providing support to Users, including responding to inquiries and resolving complaints regarding the functionality of the website;
    15. Detecting fraud and illegal activities to prevent and protect against unlawful actions.

2.3. Personal data may also be processed by the Service Provider for other purposes directly or indirectly related to the operation of the website and the provision of services.

  1. Use of Personal Data

3.1. The Service Provider undertakes not to disclose Users’ personal data or transfer it to third parties, except in the cases specified in this Policy:
• The User has given consent to share the information with third parties;
• To provide services, information may be shared with Senders, Recipients, and authorized persons;
• Information may be shared with third parties providing services on behalf of the Service Provider, provided they use the data solely for fulfilling their obligations;
• In the event of the sale of the Service Provider’s business (in whole or in part);
• In the context of legal proceedings, at the request of law enforcement agencies, or to prevent physical harm and financial losses;
• In other cases provided by law.

3.2. The User has the right to receive information about the processing of their data as stipulated by applicable law.
3.3. The Service Provider may use personal data for statistical, demographic, and marketing research. The results of such research will not include information that allows the identification of specific Users.
3.4. The User consents to receive informational notifications and messages from the Service Provider at the registered email address and mobile phone number. This includes promotional messages.
3.5. If personal data is processed for direct marketing purposes, the User has the right to object to such processing. In the event of an objection, the Service Provider will cease processing the data for these purposes. However, the User may not object to the processing of data for scientific, historical research, or statistical purposes if such processing is necessary for public interest.
3.6. The User has the right to access their personal data provided to the Service Provider and to transfer this data to third parties. This right may be restricted by law. The Service Provider may request documents to verify the User’s identity before providing the data.
3.7. The User has the right to request the Service Provider to correct or update any information that is outdated, inaccurate, or incorrect.
3.8. The User has the right to restrict the processing of their data under the following circumstances:
• The accuracy of the data is contested by the User;
• The processing is unlawful, but the User requests the restriction of data use instead of deletion;
• The data is no longer needed by the Service Provider, but the User requires it to protect their legal rights;
• The User objects to the processing of data based on their specific situation, and the restriction remains in effect until the legality of the processing is verified.

3.9. The User has the right not to be subjected to decisions based solely on automated data processing if such decisions have a significant impact on their rights. Exceptions include cases where:
• Such a decision is necessary for the conclusion or performance of a contract;
• It is permitted by law;
• The User has given explicit consent.

  1. Transmission of Information about the User and Third Parties

4.1. The User may provide information about themselves, the Sender, and/or the Recipient in the following cases:

  1. When ordering services through the website;
  2. Through employees of the Service Provider;
  3. When registering on the website;
  4. When using the functionalities of the website.

4.2. The User guarantees that the information provided:
• Is not false, inaccurate, or misleading;
• Does not promote fraud or infringe on the rights of third parties;
• Does not violate any laws, including privacy protection laws.**

4.3. The User also guarantees that they:
• Have obtained the consent of the Sender and/or Recipient for the transfer of their data;
• Have informed them about this Policy and the Terms of Service.**

  1. Modification, Deletion of Personal Data, and Withdrawal of Consent

5.1. The User has the right to modify their personal data through the website’s functionalities, including their personal account.
5.2. The User may delete their personal data via the website.
5.3. The User may request clarification, blocking, or deletion of data if it is incomplete, outdated, or obtained unlawfully.